: Why is my system freezing up? A: There are several things that can cause your HVAC system to freeze up. Most need to be corrected by your local Service Experts sales and service center. Making sure the filter is clean or replaced and making sure the airflow is not restricted are about the only things you can check or handle yourself. Low refrigerant:  In some cases, freezing up is caused by a leak in the refrigerant lines. Weak solder joints, friction from piping rubbing or vibrating against an object, leaking valves or loose fittings can cause leaks. The age of the system and the nature and location of the leak are the determining factors on whether to have the system repaired or replaced. Dirty evaporator coil:  Over time, the evaporator coil will become dirty. When this happens, the results are similar to those of having a dirty filter. Gradually you will lose airflow, slowly enough that you probably would not realize it until it freezes up or is not cooling adequately. You will need to contact your local Service Experts sales and service center to correct the problem. Defective blower motor or relay:  A blower motor not running at the proper speed or not running at all can cause freezing. It can also be intermittent, starting at full speed and slowing down after it heats up. Or a relay could cause it to start one time and not the next. In either case, you will need to contact your local Service Experts sales and service center  to correct the problem. Should you find that your system was freezing due to a dirty filter, after replacing or cleaning the filter, you can speed up the thawing process by turning the system off and turning on the fan. If you have a heat pump system, you can try turning the system to heating mode until the ice has melted. After the ice has melted, switch the system settings back to normal. If the system refreezes, contact your local Service Experts sales and service center to correct the problem.

What does seer rating mean? Why is important?
A: Efficiency Ratings: SEER (Seasonal Energy Efficiency Ratio) is a system for rating the efficiency of cooling equipment. The higher the SEER rating, the less your unit will cost to operate.

What is my seer rating?
A: The majority of the  condenser units or heat pump units indicate their seer rating . I yours does not, don’t worry, record the model number call us in our office and we make sure to give your exact seer rating of your equipment.

What is now the highest seer rating?
A: The highest seer rating on the market is 23 seer units. The lowest allowed in the market by the Florida Building compliance is 13 seer. If you have a lower seer rating you should be reconsidering in replacing you’re a/c system.

When replacing the outdoor unit, should the indoor unit also be replaced? 
A: The answer is most likely yes, and here are the reasons why.
Matched System Design:  All air conditioner and heat pump outdoor units are specifically designed to work with matched indoor units for optimum efficiency and performance. The result of this matched system is a coordinated, top-performance team that ensures dependability and efficiency. Air conditioner and heat pump outdoor units may “work” with indoor units other than those for which they have been specifically designed; however, the result is a definite compromise in system performance.

Design Advances: Through the years, indoor blower coil units have undergone numerous design advances — especially in the areas of air handling performance, filtering efficiency and operating sound levels. A new outdoor unit will also include the latest design advances.

Higher Cooling And Heating Efficiency:  The cooling and/or heating efficiency ratings that are advertised for an air conditioner or heat pump are based on their performance as matched systems. While changing only the outdoor unit may result in improved efficiency compared to the old system, it will not be as efficient as it was designed to be and your savings will be lower than with a matched system.

Equipment Age:  If an air conditioner or heat pump outdoor unit is 10 years old and needs to be replaced, the indoor unit is just as old and has been subjected to the same amount of wear and tear. Replacing both units means you won’t have to replace the indoor unit in a short time…you’ll have years of service from both units.

New Warranty:  A new unit also gives you a new product warranty. Replacing the indoor unit at the same time as the outdoor unit results in peace of mind, knowing the new warranty covers the entire system.

A Bargain:  At first glance, replacing only an air conditioner or heat pump outdoor unit may appear to be a bargain. But when you consider the lower cooling and heating efficiencies, decreased reliability and high cost of ownership that results, it’s not such a bargain. Replacing an entire system costs more, but you get more efficiency, reliability and comfort.

 How can I control energy costs? 
A: With energy costs soaring, there are a variety of steps you can take to cut the expenses of cooling your home. Cooling and heating equipment use more energy than any other appliance. This inevitably shows up every month on the energy bill, but it’s important to remember that energy costs can be controlled.

Maintenance:  One step to control energy costs is to schedule annual maintenance checks to make sure your unit is running properly and efficiently. Most home comfort systems require very little owner maintenance. However, operating dirty heating or cooling equipment can result in unnecessary loss of efficiency and can damage the unit. You play a vital role in making sure your system continues to operate at peak performance.

High Efficiency:  If you are in the market for a new home comfort system, consider purchasing a high-efficiency system. They can help reduce your energy costs as well as conserve our natural resources. When selecting a new home comfort system, pay close attention to the SEER rating of the air conditioner and the AFUE of the furnace. The higher the SEER or AFUE, the higher the savings.

Digital Programmable and Non Programmable Thermostats: Digital Programmable and non programmable thermostats can make a big difference in energy consumption. These thermostats deliver maximum comfort, efficiency and energy savings. Programmable thermostats are used to achieve the temperature you want throughout your home. For example, if you’re going to be away, you can set the whole house at an energy-saving temperature to avoid heating or cooling an empty house. You can then program them to have your living areas comfortable by the time you arrive back home.

Why is my Air conditioner leaking water?
A: Dirty coils can lead large excessive water build up around the Air handler floor. Also your ceiling a/c outlet grilles may begin to sweat when the coils are too dirty. Another important factor you’re a/c is leaking cause of a cracked drain pan. May of these old drain pans tend to rust out over the years and then begin to leak. Call us Immediately if your experience these symptoms with your air conditioner.